Riding Position

Check that your saddle is positioned at the proper height. Sit on the saddle facing forward and place the ball of your foot on the pedal at its lowest point. Your leg should be mostly straight at this point with a slight bend at the knee. You should be able to pedal your e-bike without over-extending your leg when the pedal is at its lowest point. Your legs may be over-extended if it causes your hips to move side to side when pedalling. Resolve this by lowering the seat position slightly. Until you are at a point where you are confident riding your e-bike, adjust the saddle height so your feet can still be placed firmly on the ground.

Ensure your seat post has a minimum of 100mm inserted into the frame. Failure to insert past the minimum insertion point will place undue stress on these components, increasing the risk of sudden failure, which may lead to harm, injury or death to the rider.

If you need to adjust the angle of your seat, loosen the nut on the top bracket of the seat, move the seat to the desired angle, then tighten the nut. The location of the nut is shown below. Ensure the nut is tightened to the correct torque as found in the Recommended Torque Values section.